An insight into RBW's unique approach to land-based systems innovation
Innovating Land-Based Gaming Systems: The RBW Approach
By Rob Wheeler, Managing Director and Founder of RBW Systems
The land-based gaming industry in the UK is constantly evolving, driven by advancements in technology and the increasing complexity of regulatory requirements. At RBW Systems, we pride ourselves on being at the forefront of this transformation, providing cutting-edge solutions that help gaming operators stay competitive, compliant, and customer-focused.
RBW Systems was founded on the belief that the land-based gaming sector could benefit from fresh ideas and a more dynamic approach to systems integration. Over the years, we’ve built a reputation for delivering high-quality, reliable gaming systems that are flexible enough to meet the changing needs of operators, large and small.
Our success is rooted in our deep understanding of the industry, forged through decades of experience and close collaboration with leading players across the UK.
Tailored TITO Solutions for Gaming Operators
At RBW, we understand that no two operators are the same. Each has its own unique set of requirements, challenges, and goals. That's why we’ve designed our Guardian product suite to be configurable to your exact operational requirements. From independent single-site operators to large national multi-site operations , our Guardian system is purpose built to make your gaming operations easy, ensuring minimal disruption and maximum efficiency.
Our Guardian solution is completely scalable, easily add new sites as you grow and see your data in real time. It’s about giving you all the tools you could need to run an effective operation.
Advanced Technology for the Modern AGC & Bingo
Technology is at the core of our approach to land-based gaming systems. The RBW suite of products is designed to bring cutting-edge innovations to the gaming floor, helping operators manage their venues more effectively and offering real data-driven insights.
Our Guardian CMS platform is a prime example of this innovation in action. It provides operators with real-time overview of all your sites in one web portal, accessible from anywhere in the world. With a huge range of insightful tools and analytics, we empower you to make data-driven decisions that improve profitability and efficiency. With intuitive dashboards and comprehensive reporting features, Guardian CMS puts operators in control, enabling them to monitor and optimize every aspect of their gaming operation.
Our Guardian TITO product simplifies the complex process of TITO accounting and reconciliation. We automatically account for cash and TITO transactions, meaning your end of period reconciliation is super straight forward.
Guardian TITO also acts as your 24 hour security guard. Helping protect your operations from Machine Fraud, Money Laundering, and Game manipulation. We use a series of advanced security algorithms to detect suspicious activity in real-time. This TITO security has been effectively operating across motorway services for the past 3 years.
Strategic Partnerships for Success
One of the key factors behind RBW Systems’ success is our commitment to working closely with other key players in the industry. Through strategic partnerships, we’re able to offer our clients the very best in gaming technology. These collaborations allow us to stay at the cutting edge of the industry, ensuring that our solutions remain relevant and effective in a rapidly changing market.
By building strong relationships with both operators and industry partners, we’ve been able to develop systems that are not only technologically advanced but also highly user-friendly and tailored to the real-world needs of gaming venues.
Our number 1 promise is to deliver value to our customers. And we are always looking for partnerships that can help us elevate our product offerings to achieve that promise.
Dedicated Support and Expertise
At RBW Systems, we understand that great technology is only half the battle. To truly succeed, operators need the right support and expertise to ensure their systems are running smoothly. That’s why we offer comprehensive support services to all our clients, backed by a team of industry experts who are available to assist with everything from system setup to ongoing maintenance.
Our support team works closely with operators to ensure that they’re getting the most out of their RBW Systems solutions. Whether it’s resolving technical issues, providing training, or offering strategic advice on how to improve operations, we’re here to help.
We use this support process and customer-forums to understand where we can further develop our solutions. Our customers feedback drives our development ensuring our solutions are always fit for purpose.
Shaping the Future of Land-Based Gaming
As the land-based gaming industry continues to evolve, RBW Systems remains committed to driving innovation and helping operators navigate the challenges ahead. Our focus on technology, strategic partnerships, and customer experience has positioned us as a leader in the UK land-based systems sector, and we’re excited about the future.
At RBW, we believe that the key to long-term success in this industry is a combination of flexibility, innovation, and a deep understanding of what operators and players need. By staying ahead of technological trends and maintaining close ties with our industry partners, we’re confident that we can continue to offer the best possible solutions for the land-based gaming market.
We look forward to working with our customers and partners to shape the future of gaming and bring new, exciting opportunities to this dynamic and fast-paced industry.
